Category
  • Digital Wallets
  • Fintechs
  • Payments
  • Remittances
Use Cases
  • B2B Payments
Blockchains Supported
  • Base
  • Ethereum
  • Stellar
On/Off-Ramps
  • No
Platform
  • Web
Region
  • APAC
  • Europe
  • LATAM
  • Middle East and Africa
  • North America
Support
Dorji Khandu

Blockchain-enabled payment management platform built for aid delivery. Supporting humanitarian and development actors using digital infrastructure to move funds more efficiently and transparently.

Coala Pay is a financial and data platform designed to improve how humanitarian organizations move funds between headquarters and the field.

Today, legacy banking systems can cost the aid sector up to 15% in foreign exchange losses and intermediary fees while causing delays that can last weeks in restricted corridors. By upgrading these internal treasury flows, Coala Pay enables near-instant, fully traceable disbursements. As a non-custodial platform, it does not hold funds, and has consistently achieved a 100% execution rate while preserving significantly more of the original aid value.

How It Works

The platform uses stablecoins and automated payment rules to move funds while keeping the experience simple for users. Staff do not need technical expertise as the system is designed to feel like a standard financial tool with familiar login methods.

Its core offering, the Payment Operations Plan (POP), replaces fragmented local providers with a single coordinated service. POP manages cross-border transfers and coordinates last-mile delivery through vetted partners, who distribute funds via cash, mobile money, or bank transfers.

This approach has delivered strong results in the field:

  • In Sudan, partners received grants in minutes and were able to protect value by holding funds in stable currencies.
  • In high-conflict zones, funds were delivered despite restrictions in the local banking system.
  • In Somalia, automated triggers linked to climate data released funds to responders in under two minutes when thresholds were met.

Beyond payments, Coala Pay also supports data collection and accountability. Its tools enable remote feedback from communities and allow organizations to securely share and verify beneficiary data while limiting exposure of sensitive personal information.

Built for Compliance & Transparency

Coala Pay operates on a transparent fee structure: a core service fee covers platform operations while a separate fee applies only when physical cash delivery is required.

The platform is also designed to support institutional compliance needs, align with major regulatory frameworks, and incorporate ongoing screening so transactions remain reviewable and auditable.

Use Cases

Emergency Subgranting

In conflict zones, formal financial systems often collapse or are weaponized, causing blocked international wire transfers, severe liquidity crises, and rapid local currency devaluation. As a result, local partners suffer from delayed aid and massive losses in purchasing power. An international NGO can use Coala Pay to bypass traditional banks entirely. They send subgrants as USD-pegged stablecoins directly to the self-custodial digital wallets of local implementing partners. The funds settle in minutes rather than weeks. Local partners hold their grants in stable digital dollars, hedging against hyperinflation, and only "off-ramp" (convert) small amounts into physical cash or local bank deposits through vetted local networks when needed. This preserves the grant's value, delivering significantly more effective purchasing power to the ground.

Anticipatory Climate Action

Humanitarian actors want to disburse pre-positioned funds to local responders before a predictable crisis (like a flood or drought) strikes. However, standard B2B banking logistics and manual approval chains often delay funds by weeks, arriving too late. With Coala Pay, organizations can code specific disaster risk thresholds into self-executing smart contracts. These contracts are linked to external data oracles such as real-time weather forecasting feeds and community-level field reports submitted via the platform's mobile app. The moment the environmental data crosses the predefined danger threshold, the smart contract automatically triggers the payment. Pre-approved local partners can receive funds in under two minutes, removing all manual administrative bottlenecks and helping ensure they have operational capital immediately before the shock hits.

Microfinance & Vendor Payments

Local microfinance institutions and humanitarian procurement teams struggle with international wire delays, high intermediary fees, and FX slippage which erode revolving loan pools and delay critical payments to local suppliers. With Coala Pay, HQs can transfer capital as stablecoins instantly to a local intermediary’s digital wallet. The intermediary can then disburse loans or pay frontline vendors, off-ramping the digital dollars into local currency via mobile money or bank transfers at the exact moment of payment. The core operational budget or loan pool is protected from local currency volatility. When borrowers repay loans in local fiat, those funds can be instantly on-ramped back into stablecoins, securing the capital for the next cycle. The result is vendors being paid promptly, avoiding weeks of cross-border wire delay.

Data Canisters

In fragmented crisis zones, agencies must deduplicate registries and coordinate referrals to prevent aid overlap. However, sharing raw Personally Identifiable Information (PII) violates privacy laws and creates severe security risks. Centralized databases lack neutrality, while building bilateral APIs is often too expensive for local NGOs. Coala Pay’s Data Canisters act as decentralized, encrypted digital lockboxes. Operating on the principle of "data that can talk without being shared," each agency securely connects its own internal database to its canister. Canisters enable zero-knowledge deduplication. If Agency A registers a household, it can query the network to see if they already receive aid from Agency B without Agency B exposing any raw PII. Coala Pay also supports secure, automated inter-agency referrals and aggregated coordination reporting while ensuring agencies maintain 100% data sovereignty.

The Billy App for Community Engagement

Collecting accurate field data and community feedback in crisis zones is notoriously difficult. Traditional monitoring relies on deploying physical enumerators, which is expensive, slow, and highly dangerous in conflict or access-restricted areas. Coala Pay offers Billy, an AI-powered mobile app built for remote-first data collection and two-way communication. Billy engages respondents directly on their own devices in their native language through pushed structured surveys, AI-guided qualitative dialogues, and keyword monitoring. Crucially, it features an embedded self-custodial digital wallet. With Billy, organizations can drastically reduce reliance on physical enumerators, slashing costs and accelerating deployment. In one recent deployment, Billy gathered 65% of the required data within 24 hours. The embedded wallet allows agencies to instantly send financial incentives to respondents, improving community participation and feedback loops.

Microfinance & Social Impact Lending

Organizations capitalizing local microfinance loan pools rely on cross-border bank wires that take days to settle and incur high fees. Worse, rapid local inflation and currency devaluation can shrink the real value of a revolving loan pool overnight, destroying the intermediary's ability to lend sustainably. Coala Pay uses regulated stablecoins and smart contracts to manage lending funds entirely on blockchain. Headquarters instantly transfers capital as stable digital dollars directly to the local lending intermediary's digital wallet. By holding the core loan pool in digital dollars, capital is insulated from local inflation and FX slippage. The intermediary only converts stablecoins to local currency at the exact moment a loan is disbursed. When borrowers repay the loan, funds are converted back to stablecoins. This preserves the lending cycle, settling capital faster and at lower cost than traditional banking.

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