Coala Pay is a financial and data platform designed to improve how humanitarian organizations move funds between headquarters and the field.
Today, legacy banking systems can cost the aid sector up to 15% in foreign exchange losses and intermediary fees while causing delays that can last weeks in restricted corridors. By upgrading these internal treasury flows, Coala Pay enables near-instant, fully traceable disbursements. As a non-custodial platform, it does not hold funds, and has consistently achieved a 100% execution rate while preserving significantly more of the original aid value.
How It Works
The platform uses stablecoins and automated payment rules to move funds while keeping the experience simple for users. Staff do not need technical expertise as the system is designed to feel like a standard financial tool with familiar login methods.
Its core offering, the Payment Operations Plan (POP), replaces fragmented local providers with a single coordinated service. POP manages cross-border transfers and coordinates last-mile delivery through vetted partners, who distribute funds via cash, mobile money, or bank transfers.
This approach has delivered strong results in the field:
- In Sudan, partners received grants in minutes and were able to protect value by holding funds in stable currencies.
- In high-conflict zones, funds were delivered despite restrictions in the local banking system.
- In Somalia, automated triggers linked to climate data released funds to responders in under two minutes when thresholds were met.
Beyond payments, Coala Pay also supports data collection and accountability. Its tools enable remote feedback from communities and allow organizations to securely share and verify beneficiary data while limiting exposure of sensitive personal information.
Built for Compliance & Transparency
Coala Pay operates on a transparent fee structure: a core service fee covers platform operations while a separate fee applies only when physical cash delivery is required.
The platform is also designed to support institutional compliance needs, align with major regulatory frameworks, and incorporate ongoing screening so transactions remain reviewable and auditable.